Terms and Conditions
AOC Building Solutions (“AOC Building Solutions,” “AOC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website or communicate with us about our commercial cleaning and building services.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you voluntarily provide to us when you:
- Request a free estimate
- Contact us through our website
- Request a facility assessment
- Ask about our services
- Submit a service inquiry
- Communicate with us by email or telephone
- Subscribe to communications, if available
- Otherwise communicate with AOC Building Solutions
Depending on your interaction with us, this information may include:
- Name
- Company or organization name
- Email address
- Telephone number
- Business address or facility address
- Information about your facility
- Information about the services you are interested in
- Details included in your message or inquiry
- Other information you voluntarily provide
Please do not submit sensitive or confidential business information through a website form unless specifically requested.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically by your browser, hosting provider, analytics tools, or other technologies.
This information may include:
- IP address
- Browser type
- Operating system
- Device type
- Pages visited
- Date and time of visits
- Referring website
- General website usage information
- Other technical information
We may use this information to understand how visitors use our website, improve website performance, maintain security, and improve our services.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small data files that may be stored on your device when you visit a website.
We may use cookies to:
- Make our website function properly
- Remember certain preferences
- Understand website traffic
- Analyze website performance
- Improve user experience
- Measure marketing and advertising performance
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
4. How We Use Your Information
We may use information we collect to:
- Respond to inquiries
- Provide requested estimates
- Schedule facility assessments
- Communicate about our services
- Understand your cleaning and facility needs
- Provide and manage services
- Improve our website
- Improve our customer experience
- Analyze website traffic and performance
- Send requested communications
- Protect our website and systems
- Detect and prevent fraudulent or unauthorized activity
- Comply with applicable laws and legal obligations
We do not use information submitted through our website for purposes unrelated to our business without a lawful basis or appropriate consent where required.
5. Communications
If you contact AOC Building Solutions, we may use the contact information you provide to respond to your inquiry.
If you voluntarily subscribe to marketing or other communications, you may unsubscribe using the instructions provided in those communications.
You may also contact us directly to request that we stop sending promotional communications.
6. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted service providers that help us operate our business or website.
These may include providers supporting:
- Website hosting
- Website analytics
- Email communications
- Customer relationship management
- Form processing
- Information technology
- Website security
- Advertising or marketing services
These providers may have access to information only as reasonably necessary to perform services on our behalf.
We may also disclose information when reasonably necessary to:
- Comply with a legal obligation
- Respond to a lawful request
- Protect our rights or property
- Protect the safety of our customers, employees, or others
- Investigate fraud or security issues
- Enforce our agreements
7. Business Information and Commercial Inquiries
Because AOC Building Solutions provides commercial services, website inquiries may contain information about businesses, facilities, properties, service requirements, schedules, or other operational details.
We use such information to evaluate inquiries, prepare estimates, conduct facility assessments, communicate with prospective customers, and provide requested services.
Customers should avoid submitting confidential business information through general website forms unless it is necessary for the requested service.
8. Third-Party Websites
Our website may contain links to third-party websites.
Those websites operate independently from AOC Building Solutions and may have their own privacy policies and practices.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted through the internet.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide services, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
The specific retention period may vary depending on the type and purpose of the information.
11. Children's Privacy
Our website and services are intended primarily for businesses, organizations, and adults.
We do not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information to us through our website, please contact us so that we can review and, where appropriate, delete the information.
12. Your Privacy Choices
Depending on applicable law, you may have certain rights concerning your personal information.
These may include the ability to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of certain marketing communications
- Ask questions about how your information is used
To make a privacy-related request, contact AOC Building Solutions using the contact information below.
We may need to verify your identity before completing certain requests.
13. Minnesota Privacy Rights
If you are a Minnesota resident, you may have additional privacy rights under applicable Minnesota law.
The availability and scope of these rights depend on whether and how applicable privacy laws apply to AOC Building Solutions and your particular circumstances.
You may contact us regarding privacy requests or questions using the contact information below.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy or how AOC Building Solutions handles personal information, please contact us.
AOC Building Solutions
Otsego Office
10210 72nd Street NE, Unit 4F
Otsego, MN 55301
Bloomington Office
10100 Morgan Ave S
Bloomington, MN 55431